Leslie Bonilla Muñiz. 2025-05-30. Indiana Capital Chronicle.

Tippecanoe County resident Pamela Frazee just wants to know if her messages went through.

Phone calls to Indiana’s Office of the Public Access Counselor (PAC) route directly to a voicemail box and aren’t returned. Emails — including allegations of public access law violations that the office weighs in on — go unacknowledged. No opinions from this year are online.

Frustrated Hoosiers report the office has gone mum after a leadership shake-up.

“It’s not been a good transition at all if you don’t even have people who can answer the phones,” said Frazee, who sought confirmation that her time-sensitive complaints were received.

Former PAC Luke Britt, who ran the office for about 12 years under previous Govs. Mike Pence and Eric Holcomb, announced plans to resign mid-February, WFYI reported. In late March, new Gov. Mike Braun named Indianapolis attorney Jennifer Ruby as the successor. The office has one other employee, Kyra Helming, listed in the state’s transparency portal.

You can read the full article here: https://indianacapitalchronicle.com/2025/05/30/indiana-public-access-office-goes-quiet-amid-turnover/

The Indiana Coalition for Open Government has also reached out to Jennifer Ruby and offered assistance. We have not heard back as of May 31st 2025.